The responsible authority for the collection, processing and use of your personal data within the meaning of the Data Protection Act is XCharge. If you wish to object to the collection, processing or use of your data by XCharge in accordance with these data protection regulations as a whole or for individual measures, you can send your objection by e-mail, fax or letter to the following contact data:

XCharge Europe GmbH, Heselstücken 18, 22453 Hamburg, Germany


+49 40 57 12 88 55


The Website, its sub-sites and its content are hereinafter collectively referred to as: “Website”. XCharge is hereinafter referred to as “We” and “Us”.

Conditions for use website

The use of our Website is subject to the conditions and restrictions that follow. By visiting this site and using the information it offers you accept these conditions. The material on this Website is intended for general information and may be revised without notice. We exercise the utmost care in the creation and development of our Website and use sources that are considered to be reliable. However, we cannot guarantee the exactness, completeness or topical interest of the presented information, or the zero-error and/or uninterrupted functioning of the Website. You therefore cannot derive any rights from the presented information.

Privacy Statement

We attach great importance to careful treatment of personal details. Personal details are therefore processed and protected with all due care and attention. In this we observe the requirements of the Data Protection Act. We are responsible for the data-processing. In the present privacy statement We explain what personal data We collect and use and for what purposes. The following data protection declaration explains to you which data are collected on our websites and which data we process as well.

Personal Data

Personal data are data on factual or personal circumstances of a particular or identifiable natural person. This includes, for example, your name, telephone number, address. Statistical data that we collect, for example, during the visit of our Website and which can not be directly linked to your person, are not included. For example, statistics about which pages of our store are particularly popular or how many users visit certain pages of our Website.We receive, store and use exclusively the personal data sent by You when visiting and using our Website, or when it is clear on sending that the data is in fact meant for us. For example, if you fill in a form on the Website, such as a contact form, or send us an e-mail, then the data that you send us is kept as long as necessary, according to the nature of the form or the content of your e-mail, for us to process it and send a reply.We collect the following data:

• First name and surname;

• E-mail address;

• Other personal data actively provided by you. For example data provided by telephone or correspondence;

Purposes of collecting data

We collect data for the following purposes:

• Contacting You under your request and/or to respond to your messages;

• Sending our newsletter


If You do not wish to receive the newsletter any more from Us, You can at any time object to it. You will also find an unsubscribe link in every newsletter.

Third parties

Your personal data will only be passed on to third parties or otherwise transmitted if this is necessary for contract processing, providing, use and improving the Website, if You have previously given your consent, or is required by law. Within the framework of processing, for example, the hosting provider used by Us receives the necessary data for order and order processing. The data thus provided may only be used by our service providers to fulfill their task. Any other use of the information is not permitted and is not carried out by any of our service providers.If We use a third party for data processing We will conclude a data processing agreement with this third party.

Storage of data

We will not store your personal data any longer than is necessary to perform the purposes mentioned above and/or meet statutory requirements.

Special data processing

We do not have the intention to collect any other data than mentioned in this Privacy Statement through our Website in relations to natural persons under the age of 16. However we cannot check if every user of our Website is under the age of 16. We advise parents to actively engage in the online activities of their children, to avoid collection of personal data of their children, without parental permission.If You are convinced We have collected personal data of a minor, please contact US through eu@xcharge.com. We will delete the personal data of the minor.

Examination and correction of your personal data

You can always send any questions concerning our privacy statement or questions about examination and correction (or deletion) of your personal details to:

XCharge Europe GmbH, Heselstücken 18, 22453 Hamburg, Germany


+49 40 57 12 88 55

Changes to these Statements & Terms

From time to time, We will revise these Statements, without further notice. We recommend that You regularly check whether these Terms has been revised. However, We will notify You via a prominent notifications on our Website about any major changes that would negatively impact your interests, although We are not envisioning any such changes in the near future. These Terms do not apply to third-party websites that may be accessed through links on this Website.