Different warranty terms will be applied to different charging devices. For specific content, please refer to the detailed instructions in the product manual and manufacturer warranty.
Once a charging device (within the warranty period) is sent to repair, any time the device is under repair will be recaptured to extend your warranty.
For the repair of device (within the warranty period), please send the malfunctioned device and a detailed explanation to XCharge Maintenance Station in the event of failure. This will help XCharge Maintenance Station promptly confirm the warranty period and provide repair service. At the same time, you will need to pay for the one-way shipping of the charging device and assume any possible risks during the transportation. XCharge Maintenance Station will pay for the return cost once complete the repair process.
Please kindly note that this warranty is void in any of the following circumstances (for these types of problematic charging device, XCharge Maintenance Station will provide quotes and charge repair fees):
4.1 This Warranty does not cover any defects or damages caused by:
4.2. This warranty does not cover fuses, surge suppressors, filters, or cosmetic damages.
4.3. This Warranty shall be void, if
For any XCharge Charging Device purchased in other countries or from a non-XCharge authorized dealer, XCharge Maintenance Station will not provide warranty service and will decide whether to provide maintenance service according to the actual situation.
XCharge Maintenance Station will provide a 90-day repair warranty for the repaired charging device, but only for the problems solved. As stated in the manual, the same limited warranty will apply, counting from the date the device is sent out.